How to request your quote
If you have activated an account with us and verified a bank account with us, you can use the request for quote functionality. Using the ‘Quotes’ screen You can easily request a quote using the ‘quotes’ screen. It is the first screen you will see after you log in to the Crypto2Cash app. Here you […]
How to deposit your cryptocurrency
Once you have been verified as a customer and you wish to use our services to sell your crypto for any one of the 29 fiat currencies supported by Crypto2Cash, you will first need to deposit the cryptocurrency you wish to sell. This guide is aimed to help you through the process of making your […]
How to add your bank account
Before you can start to sell your cryptocurrency through Crypto2Cash, you will first need to add details of the bank account where you would like your funds sent. This guide is aimed to help you through the process of adding your bank account details. Using the ‘bank accounts’ screen You can easily add your bank […]
How fast does Crypto2Cash pay out?
If your account is verified and you have submitted all the required bank information, including a copy of a bank statement, then the proceeds of a confirmed transaction will be paid out to your bank account from us immediately. Unfortunately, as it is normal bank transfers, how quickly the funds are credited to your account […]
Can I withdraw the cryptocurrency I have deposited?
We have built our solution to enable you to sell your cryptocurrency in a fast and secure manner. We do not aim to be a wallet service. That would create unnecessary exposure of your crypto for you and for us. In the case you wish to withdraw the cryptocurrency you have deposited on your wallet […]
Can I purchase cryptos through Crypto2Cash?
Our primary offering is to offer customers the possibility to sell cryptos, however we can offer services for purchasing cryptos, but it is subject to additional requirements and signing a contract for this extra service. If you wish to hear more, please reach out to our support team at support@crypto2cash.com. Please include which type of cryptos […]
Why does Crypto2Cash verify my identity?
Crypto2Cash is based in Lithuania and is thus subject to requirements from Lithuanian law and the European Union. We are therefore required to identify our customers prior to being able to offer you our services. If you have questions to this, please contact our support team.
Which documents are accepted as a proof of residence?
Different documents can be accepted, such as; Letters from authorities Utility bills Documents related to insurance or equivalent. How old the documents are allowed to be varies a bit from country to country, but if it is no older than 3 months it will be accepted from most. If you have any questions, please do […]
I cannot find my country in the country list
If you are trying to open an account, but you cannot find your country in the list of countries, most likely you are from a jurisdiction, where we cannot offer our services. You are of course welcome to reach out to us on support@crypto2cash.com, if you have any questions to this.
How can I open a business account with Crypto2Cash?
You can easily open a business account via one of our mobile apps or the desktop platform [insert clickable links]. Make sure to select ‘Business’ when creating the log in with you email address. Please note, it is recommended to use your business email address. We will verify your company and it’s UBO’s (Ultimate Beneficial […]